In this post, I spoke about my mostly positive experience with MassHealth, the state’s version of the Medicaid program. I think the program does a good job and must be expanded if anyone in the state believes in our rhetoric about being a liberal, democratic, and most importantly, open-minded state within the union. However, MassHealth wasn’t always the easiest program to work with from an administrative perspective and I had to spend several hours at the state insurance offices trying to work out various questions, problems, or concerns that came up during my time under their coverage.
My final interaction with the program summarizes my experience quite nicely. When my coverage expired, I received a letter from the state acknowledging that I was no longer covered. The letter suggested that I reach out if this determination was incorrect. The best part was the dating – although the coverage expired on March 11, the date on the letter was April 23. This is just my humble opinion but… I think we here in Massachusetts should aim to do a little better with our state healthcare option.